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Terms of Use

Please read these terms carefully before using our virtualization and containerization services

Effective Date: January 15, 2025

Acceptance of Terms

By accessing or using PulsraIgnite's website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.
These terms constitute a legally binding agreement between you and PulsraIgnite. Your continued use of our services after any modifications to these terms will constitute your acceptance of such changes.

Service Description

PulsraIgnite provides specialized virtualization and containerization services, including but not limited to Docker implementations, Kubernetes orchestration, virtual machine management, and cloud infrastructure solutions. Our services are designed for enterprise and professional use.

Service Limitations

While we strive to provide reliable services, we cannot guarantee uninterrupted availability or specific performance metrics. Service availability may be subject to maintenance windows, technical issues, or circumstances beyond our control.

User Responsibilities and Conduct

As a user of our services, you agree to comply with all applicable local, state, national, and international laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Use services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorized access to our systems or networks
  • Not use our services to transmit malicious code, viruses, or harmful content
  • Not interfere with or disrupt our services or servers
  • Respect intellectual property rights of PulsraIgnite and third parties
  • Provide accurate and complete information when required
Violation of these responsibilities may result in immediate termination of your access to our services without prior notice.

Intellectual Property Rights

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and documentation, are owned by PulsraIgnite and are protected by international copyright, trademark, and other intellectual property laws.

License Grant

Subject to these terms, PulsraIgnite grants you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes. This license does not include any right to resell or make commercial use of our services or content.
You retain ownership of any data, content, or materials you provide to us, but grant PulsraIgnite a license to use such content as necessary to provide our services to you.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.
We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You acknowledge that you provide information at your own risk and agree that we shall not be liable for any unauthorized access to your information.

Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.

Maintenance and Updates

  • Scheduled maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice
  • Service updates may change functionality or features
  • We strive to minimize service disruptions during updates

Payment Terms and Billing

Payment terms for our services will be specified in separate service agreements or invoices. All fees are non-refundable unless specifically stated otherwise or required by applicable law. You are responsible for all taxes associated with your use of our services.
We reserve the right to suspend or terminate services for non-payment. Late payment may result in service interruption and additional fees as specified in your service agreement.

Disclaimers and Limitations of Liability

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
In no event shall PulsraIgnite be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless PulsraIgnite, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

Either party may terminate this agreement at any time with or without cause. Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect after termination.

Effect of Termination

Upon termination, we may delete your data and account information. We recommend backing up any important data before termination. Some data may be retained as required by law or for legitimate business purposes.

Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of Taiwan, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Kaohsiung City, Taiwan.
Before pursuing legal action, parties agree to attempt to resolve disputes through good faith negotiations. If resolution cannot be achieved within sixty days, either party may proceed with formal legal proceedings.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
We will make reasonable efforts to notify users of material changes to these terms through email or website notifications, but it is your responsibility to review these terms periodically.

Contact Information

For questions about these Terms of Use, please contact us:
81355, Taiwan, Kaohsiung City, Zuoying District, Bo'ai 2nd Rd, 777號3樓
Phone: +886225636233